Shipping Policy

Shipping Policy

At [Sellowo], we are committed to providing reliable and efficient shipping services to our customers. This Shipping Policy outlines the terms and conditions for shipping and delivery of products purchased from our online store.

1. Shipping Methods and Costs

We offer the following shipping options:

  • Standard Shipping: Estimated delivery time is [7-10] business days. The cost of standard shipping varies based on location and order size.
  • Expedited Shipping: Estimated delivery time is [3-5] business days. The cost of expedited shipping is calculated based on the destination and package weight.

All shipping charges are calculated at checkout based on the shipping method selected and the order destination.

2. Order Processing Time

Orders will be processed within [1-3] business days after payment is received.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you will receive a confirmation email with tracking information.

3. Shipping Destinations

We currently offer shipping to the following regions:

  • United States
  • Select international countries, including [Australia, Canada, United Kingdom]

Please note that shipping availability may vary depending on your location, and some products may have shipping restrictions.

4. Delivery Time

Delivery times vary based on the shipping method selected and your location. The estimated delivery times are as follows:

  • Standard Shipping: Domestic orders are estimated to be delivered within [7-10] business days.
  • Expedited Shipping: Domestic orders are estimated to be delivered within [3-5] business days.
  • International Shipping: Estimated delivery time is [7-15] business days depending on the destination.

Please note that these are estimated delivery times and delays may occur due to customs clearance, carrier delays, or other unforeseen circumstances.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking details. You can track your shipment using the link provided in the email or by visiting the carrier's website and entering the tracking number.

6. International Shipping and Duties

For international orders, please be aware that customs duties, import taxes, and other fees may apply based on your country's regulations. These additional charges are the responsibility of the customer and must be paid upon delivery.

We recommend checking with your local customs office for more information on potential fees. [Sellowo] is not responsible for delays caused by customs clearance.

7. Lost, Stolen, or Damaged Packages

Once a package has been shipped, we are not responsible for lost or stolen packages. If your package is lost in transit, please contact the shipping carrier directly with your tracking information to file a claim.

If your package arrives damaged, please contact us immediately at [info@sellowo.com] with your order number and photos of the damage so we can assist you in resolving the issue.

8. Shipping Policy Updates

We may update this Shipping Policy from time to time to reflect changes in our shipping practices or for other operational, legal, or regulatory reasons.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us at:

[Sellowo]
[China]
[No. 10, Luoxi South Road, Luopu Street, Panyu District, Guangzhou, Guangdong Province, Postal Code 511431]
Email: [info@sellowo.com]